hello_kelly259
May 19, 2026
"Pretty happy with my makeup bag"
I ordered a makeup bag from Elizabeth Scarlett and the whole thing was straightforward. The website was easy enough to browse, checkout was smooth, and I got the updates I needed after placing the order. The bag itself is really good quality and practical too, not just nice to look at. Delivery arrived on time, so overall I’m really happy and would definitely order again.
ClayScott_34
May 10, 2026
"I had a small issue with my…"
I had a small issue with my order and emailed them, not expecting much to come of it. To my surprise, they replied quickly and got everything sorted without making it a whole thing. I’m still a little surprised it was that easy, but I definitely appreciated it and would probably order from them again
james_Olson87
April 19, 2026
"Kinda easy and reassuring"
Everything went smoothly. There was no weird stuff, and it all felt kinda easy and safe from start to finish.
"Buying was straightforward overall, but the checkout…"
Buying was straightforward overall, but the checkout page took a bit to load, and then I had to type my address in again, which was annoying. The payment went through fine in the end, so no real issues there, just not ideal when you’re trying to get it done quickly.
dan_Hall73
April 07, 2026
"Shipping was super reliable"
My order showed up right on time and I didn’t have any problems with the tracking or delivery, everything just went smoothly and I didn’t have to worry about it.
"Refund was surprisingly quick"
I had to return my order and was sorta expecting the whole refund process to take forever, but it actually came back to my account really quickly. I didn’t have to chase anyone up either, which was really nice.
hello_derek438
March 15, 2026
"Really happy with it"
I’m really happy with my order. The colors looked just like the online pics, which was such a nice suprise.
William.salinas
February 21, 2026
"Good support, but I wish I didn’t have to chase it"
I had a small issue with my order, so I had to take the time to email customer service, which was a bit annoying because I really didn’t want another thing to deal with. I wasn’t expecting a quick reply, but they got back to me fast and sorted it out without making it complicated. The person I spoke to was friendly too, which definitely helped. Still, it would’ve been nicer if I didn’t have to put in the effort in the first place, but at least they handled it properly once I reached out.
tracyloggins5045
February 19, 2026
"Nice Items, Just a Slow Exchange"
The items were really nice, but the exchange process was a bit slower than I expected. Customer service did get back to me, it just took a few days between replies. Everything was sorted out in the end, so it turned out okay. I felt a little frustrated at first, but overall I’m glad it got handled.
hello_nathan446
February 16, 2026
"I bought a pouch from Elizabeth Scarlett…"
I bought a pouch from Elizabeth Scarlett as a birthday gift for my sister, and overall I’m really happy with it. The design was lovely and felt special without being over the top. Delivery was smooth, and the pouch looked just like it did in the photos, which always gives me confidence when ordering gifts online. The only small thing is that I thought the gift packaging could have felt a bit more premium for the price, but that might just be me expecting a little extra. My sister really liked it and has already started using it, so I’d definitely consider buying from them again for gifts. Next time I’ll probably just add my own wrapping to make it feel more personal.
CRANDLE
February 06, 2026
"Still holding up well"
I bought this pouch last year, i wasn’t totally sure how it would hold up being tossed in my bag almost every day. But so far, it still looks good, no loose stitching or weird fading that I can see. I’m actually happy with it.
"Helpful, but slow"
Got help from support, but was a bit slow getting everything sorted.
hello_robert761
January 31, 2026
"I’ve been using this a lot lately…"
I’ve been using this a lot lately, and the zipper is one of my favorite parts. It runs really smooth and doesn’t snag or catch, which is such a small thing but makes a difference. The hardware feels solid too, not cheap or flimsy at all. I keep expecting it to start showing wear because I’ve been grabbing it so often, but it still looks really good. Funny how you notice stuff like that after a while
Jeremy-walker
January 26, 2026
"Soft and Comfortable"
I got my order and the material feels really soft, better than I was expecting. It’s comfortable to use and doesn’t have that cheap feel at all. Shipping took a little longer than I hoped, but it wasn’t a huge deal. Based on this one, I’d say their stuff is probably decent overall, and I’d likely buy again
jane.Redman
January 22, 2026
"Worth it when the sale hits"
I ended up feeling good about this purchase because the sale made it feel like a smart choice, not just another thing to buy. The prices were fair, and with the discount, it actually felt worth it
Neal_pilcher75
January 19, 2026
"Really nicely wrapped"
It came so nicely wrapped, really really neat and looked like someone actually took care with it. I was happy when I opened it
hello_jean075
January 17, 2026
"Cute embroidery, but a little disappointing"
The embroidery does look really cute, and to be fair, I liked it a lot when it first arrived. But after about a week, I noticed some of the threads starting to come loose, which was disappointing. It’s still nice, but I expected it to hold up a bit better
AnnelieseLange_22
January 13, 2026
"Lovely pouch, but I’d wait for a sale"
I bought this pouch the quality is really lovely. It’s definitely not the cheapest, and I did hesitate a bit because I’m not exactly patient when it comes to spending more than I planned, but it does feel special enough to justify the price. Delivery was fine, no issues there. I’d probably buy again, but only if it was on sale.
Joyce.peterman
January 12, 2026
"It got here really fast, so…"
It got here really fast, so I’m not sure what there would be to complain about. The delivery was quicker than I expected, and everything went fine.
Harlan_brown99
January 10, 2026
"Pretty Much Exactly as Expected!"
It looks just like it was described, for the most part! I was low-key holding my breath when I opened it, but thankfully there were no major surprises. Maybe not 100% perfect, but close enough that I’m happy with it.